just outa the box

[Dedge]

picked up a Samsung Captivate today from At&t after reading lots of good reviews. Of course first thing is to fiddle with it, kick the tires so to speak. Ran an update straight away from the phone. Then plugged in via the usb to my 64bit win7 system. But this is proving to be a hard nut to crack, my system doesn't recognise the new hardware, can't find driver. I have tried restarting my sys and opting to accept (unlicensed)? Not sure what the option said but I read somewhere that this might do the trick....nah. Went into apps on cell and tried to finf a solution there ... nah. I have no idea what Kies is but its got a green check. I happened to go back to software update and found a message "no firmware" does that mean that there is no updates coming my way or that I have wiped the firmware off my phone? So I am at a standstill I imagine that one has to be able to communicate with ones PC in order to maximise the versatility of the phone? Maybe I'm all wrong....please advise before I wish I had stayed with my old Blackberry.

 

[Steven58]

I wanna welcome you here! Thanks for joining! PM me if you need help finding your way around!

 

[Martimus]

Welcome to the Android Forums!

Kies is the software that allows your PC to communicate with the phone. You should install it before connecting the phone via USB.

Samsung GALAXY S - Software & Manuals - Support - Samsung Mobile Singapore

 

[NightAngel79]

Hello and Welcome!!

 

[Dedge]

finally figured things out, at&t had the reqd software available for download. It would have been nice if the salesman had brought this requirement up at the store. I am now trying to figure out if froyo 2.2 is available for my captivate. Anyone know?

 

[bill.g]

Welcome to the forum, though sadly we do not have froyo 2.2 on the captivate yet.