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Support Just picked up tonight and having issues

Discussion in 'Android Devices' started by mrteeth, Dec 26, 2013.

  1. mrteeth

    mrteeth Well-Known Member
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    OK. I'm not new to the Note 10.1. I owned last years model, which I just gave to my wife.

    I just picked up the 2014 model tonight. Within an hour after setting it up, I ran into 3 problems that I've noticed.

    1. A pop up came up. I can't' recall the message. But it says "Check to not show it again". But I couldn't check the box. The thing was just frozen. I couldn't even turn the device off. Finally, I had to push power/volume down to reset it and start all over. Frustrating
    2. I installed a thumb keyboard app but I couldn't get the notification swipe down to work. I've done two factory resets now and it's still the same. I swore earlier on, I got it to work. But now I can't.
    3. I was posting a message to this forum, when all the sudden the device would black out. I had to push on the Power Button to turn it on again. When it came back on, the Google Now app was running. I had to close it to get back to what I was going.

    Can anyone help?
     

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  2. Rukbat

    Rukbat Extreme Android User
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    Since it's barely been turned on, I'd suggest asking for a warranty replacement.
     
  3. mrteeth

    mrteeth Well-Known Member
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    Bought it used on Ebay. It looks to be in excellent condition. I have to believe it's somewhere in the settings that I'm not used to. I want to fix the problem rather than returning it. If it can't be fixed, then returning it will be an option.
     
  4. mrteeth

    mrteeth Well-Known Member
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    All the sudden notification works.....then all the sudden, it didn't work anymore. How disappointing.
     
  5. mrteeth

    mrteeth Well-Known Member
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    Well after talking to the original owner, we figured out the problem. It was the case. Yes, the case. Someone gave him a cheap case that looks like the OEM case from last years model. But the case and it's magnet placement wreaked havoc on this tablet, causing it to shut down and the notification bar not to work.

    Lesson learned. Not all cases will work. Some cases will actually cause the tablet to shut down among other weird behavior.
     
  6. Galaxy Tab2 47

    Galaxy Tab2 47 Android Enthusiast
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    Why would anyone want to use a case?:rolleyes:
     
  7. mrteeth

    mrteeth Well-Known Member
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    Why wouldn't you put a case on this? I would put a case on any tablet, including the Ipads.

    That's why I think it's silly talking about aluminum bezels and how thin everything is. Put on a case and protect your investment.

    I paid over $500 for this thing. I'm going to wrap it up. Getting a Poetic Slim case. Hopefully it doesn't give me fits like the other case.
     
    Peaches037 likes this.

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