OK. I'm not new to the Note 10.1. I owned last years model, which I just gave to my wife. I just picked up the 2014 model tonight. Within an hour after setting it up, I ran into 3 problems that I've noticed. 1. A pop up came up. I can't' recall the message. But it says "Check to not show it again". But I couldn't check the box. The thing was just frozen. I couldn't even turn the device off. Finally, I had to push power/volume down to reset it and start all over. Frustrating 2. I installed a thumb keyboard app but I couldn't get the notification swipe down to work. I've done two factory resets now and it's still the same. I swore earlier on, I got it to work. But now I can't. 3. I was posting a message to this forum, when all the sudden the device would black out. I had to push on the Power Button to turn it on again. When it came back on, the Google Now app was running. I had to close it to get back to what I was going. Can anyone help?