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General Just wondering -- UK vs USA version

Discussion in 'Samsung Galaxy Players' started by exscentric, Feb 25, 2013.

  1. exscentric

    exscentric Well-Known Member
    Thread Starter
    16

    Dec 5, 2011
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    Just wondering if anyone else in the US purchased a Galaxy 4.2 and unknowingly received a UK version. The UK version model number ends in an EU.

    I bought two in the US from a US company. One of them did not work properly so called Samsung, they had me do a couple things, declared it in need of repair, arranged return and I sent it off.

    I got an email then a phone call informing me it was a UK version and they could not fix it and that they were returning it.

    Luckily the seller stretched his 30 return policy and sent me a replacement.

    I've complained to Samsung to no avail. How can we know if a product we buy has a valid warranty.

    I contacted the UK service and they won't respond to me.

    Seems it ought to be illegal to sell something with a warranty and not honor the warranty when the time comes.

    If they aren't going to fix UK versions then they should not be selling them in the US. :eek:
     

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