1. Check out our companion app, Forums for Android! Download from Google Play

K-9 Mail - Cannot Send Emails

Discussion in 'Android Apps & Games' started by neutron, Feb 24, 2010.

  1. neutron

    neutron Well-Known Member
    Thread Starter
    36

    Feb 8, 2010
    110
    2
    36
    Hello! I have my personal email set up (not gmail) in K-9. I can receive email but cannot send it. The error I get is: "553 Sorry, your HELO host name has been denied. (#5.7.1)". I know my settings are correct for the outgoing server. What is causing this?
     

    Advertisement

  2. dreze88

    dreze88 Well-Known Member
    43

    Jan 16, 2010
    231
    33
    43
    Maryland
    Which email provider are you trying to set up? yahoo, etc? Looks like it might be your outgoing server settings if you can receive incoming emails. You can also try to uninstall the account, reset the phone, and then add the account again. Worth a shot.
     
  3. jimdroid

    jimdroid Well-Known Member
    93

    Oct 31, 2009
    805
    106
    93
    SF Bay Area
    What are your settings?

    I use K-9 with 4 accounts and it's working great for me.

    jd
     
  4. neutron

    neutron Well-Known Member
    Thread Starter
    36

    Feb 8, 2010
    110
    2
    36
    I use a local ISP's email still that I've had from 13 years ago. It's hosted by waymark.net

    They won't provide support for mobile devices so I have to figure this out somehow.
     
  5. jimdroid

    jimdroid Well-Known Member
    93

    Oct 31, 2009
    805
    106
    93
    SF Bay Area
    It looks like you will need to change the port to 587, and click on Require sign-in. Here's from waymark's support page:

    ...

    Click the "Outgoing Server" settings.
    Check the box which says "My outgoing server (SMTP) requires authentication".
    Click The "Advanced" tab.
    Find the Entry where it says this:
    "Outgoing Server (SMTP)"
    The port number listed there should be 587 (it likely has a 25).
    ...


    hope this helps,

    jd
     
  6. neutron

    neutron Well-Known Member
    Thread Starter
    36

    Feb 8, 2010
    110
    2
    36
    Same error. :( I had no problem when I had this on my iPhone. It works just fine with my PC as well.
     

Share This Page

Loading...