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keep getting errors on VM website

Discussion in 'Virgin Mobile' started by Spicy1994, Nov 17, 2011.

  1. Spicy1994

    Spicy1994 Active Member
    Thread Starter
    26

    Nov 17, 2011
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    every time i get on my account and try to view my texting history it keeps saying there was an error. is anyone else having this problem?
     

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  2. Petrah

    Petrah Psychotic Female
    333

    Jun 13, 2011
    4,086
    1,468
    333
    Female
    Annoying my X-Husband
    Hanover Park, IL
    You need to give us more information. What is the exact error text? Is this on your PC or Phone? What browser?
     
  3. Spicy1994

    Spicy1994 Active Member
    Thread Starter
    26

    Nov 17, 2011
    25
    4
    26
    it says:
    Whoops
    An error has occurred while processing your request




    ive tried chrome and firefox on my computer and skyfire on my phone
     
  4. melim

    melim Well-Known Member
    123

    Feb 15, 2011
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    I'm getting the same for the last several days when I log into the site from my computer using Firefox. Here's what it looks like:

    [​IMG]
    Not very helpful. :rolleyes:

    Just logged in from my phone and got that exact same thing. Doesn't seem to matter.
     
  5. melim

    melim Well-Known Member
    123

    Feb 15, 2011
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    Cross-posted with Spicy.
     
  6. Petrah

    Petrah Psychotic Female
    333

    Jun 13, 2011
    4,086
    1,468
    333
    Female
    Annoying my X-Husband
    Hanover Park, IL
    I logged in via my PC and tried to check my texting history. It would appear that it's having an issue trying to connect to that particular database. I'm sure VM is aware of the issue and they're more than likely working on a fix. Sometimes website database issues are hard to track down (even more so when there are hundreds of others trying to view the same information), so patience is key here.

    Edit: Just checked again after running CCleaner and it loaded right up. So I'm not sure if its a database issue or if I just got lucky.
     
  7. melim

    melim Well-Known Member
    123

    Feb 15, 2011
    645
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    123
    ^I'm going with lucky. You logged on right at the one exact moment today that is was working...:D IOW, still a no-go for me, and I've tried several times today.
     

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