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Support Keeps rebooting/restarting

Discussion in 'Android Devices' started by NWNINA, Jan 7, 2013.

  1. NWNINA

    NWNINA Newbie
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    So I just got a GS3 after my GS2 skyrocket died on New Years Eve.
    It's a refurbished GS3
    It keeps restarting. I've had it for about 5 days and it has restarted on its own 3 times. This never happened on my GS2. Should I ask for a new refurbished?
     

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    #1 NWNINA, Jan 7, 2013
  2. silentwitness

    silentwitness Android Expert
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    seems like it might be an issue with the phone. which version of android are u running? try doing an update or try a factory reset and see if it helps. If these dont work try getting it replaced.
     
    #2 silentwitness, Jan 7, 2013
  3. NWNINA

    NWNINA Newbie
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    It has the latest official update (4.1.1 if I'm not mistaken). And i already did multiple factory resets because the AT&T people couldn't find out why I couldn't send or receive texts (turned out to be that they didn't activate a messaging plan).
     
    #3 NWNINA, Jan 7, 2013
  4. silentwitness

    silentwitness Android Expert
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    The latest update is 4.1.2. Get the phone replaced only its better.
     
    #4 silentwitness, Jan 8, 2013
  5. NWNINA

    NWNINA Newbie
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    i just checked OTA and connected to Kies and both says that it is up to date. and it is 4.1.1.. So Im not sure. BTW I'm on the AT&T network..
     
    #5 NWNINA, Jan 8, 2013
  6. funkylogik

    funkylogik share the love peeps ;)
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    Dont take a risk bro. Just return it ;)
     
    #6 funkylogik, Jan 9, 2013
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