Keyboard Problems

I have had a problem for the last couple of months on my XPRT:

When I attempt to type on the physical keyboard, it either doesn't type, or it puts 2-4 duplicates of the letter that I hit. I am getting sick and tired of all of the problems that this phone has.



Also, I have tried the Factory Reset, and I am no longer under warranty and do not want to pay the $109 + tax that motorola offers for the fix.

 

Thanks, I am just disappointed overall with this phone.