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Keys falling off keyboard

Discussion in 'Android Devices' started by someguy9, Aug 30, 2010.

  1. someguy9

    someguy9 Well-Known Member
    Thread Starter
    16

    Oct 31, 2009
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    UX Designer
    College Park, MD
    Hey everyone, my keys are falling of my keyboard

    [​IMG]

    And I just wanted a suggestion on what I should do, I pay the phone insurance from Verizon and was just wondering if there is a way to get the Droid 2 from this? (Since I assume they don't make the original anymore)
     

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  2. slider5634

    slider5634 Well-Known Member
    36

    Feb 25, 2010
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    What category is this? I think I'd like a 'D', Vanna....

    In all seriousness though, you most likely won't get a D2; just a refurb D1. Don't be scared of the refurb though. If VZW hadn't told me mine was a refurb, I'd never have known. Yeah, it was that good.
     
  3. The_Chief

    The_Chief Accept no imitations!
    Moderator
    2,033

    Nov 17, 2009
    12,561
    12,259
    2,033
    Male
    I'm retired: every day's a Monday :P
    Manchester, TN
    Yeah, this is not an insurance issue... it's a warranty issue and Verizon needs to fix it.
     
  4. Genetic_Bloom

    Genetic_Bloom Well-Known Member
    56

    Oct 13, 2009
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    If they try to give you a refurb tell them you won't take it. I've gotten 2 of them and they both were horrible quality. Tell them that it's a warranty issue with the phone and you want a new Droid or a Droid 2. I've heard some people having success with just being persistent so if you want a Droid 2 there's a good chance you could end up with one.
     
  5. Psychokitty

    Psychokitty Well-Known Member
    78

    Dec 14, 2009
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    In the forum dog house.
    How did that even happen? Did they split at the seem in between them?
     
  6. smacky

    163

    Jan 11, 2010
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    That's what I'm wondering. Looking and feeling my keyboard, I didn't think it was possible. For a bit, I actually thought it was one big pice with grooves to distinguish between keys.
     
  7. barry99705

    barry99705 Well-Known Member
    63

    Looks that way to me too. I suppose if your one of those kids that do a billion text messages a month you could wear out the plastic at the grooves.
     
  8. KaveMahn

    KaveMahn Active Member
    36

    Jun 11, 2010
    39
    4
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    Male
    Machine Tech.
    Bradyville, TN
    I went to see big red today about the same issue. The warranty covered it and I should have my new phone Wednesday.
     
  9. Thornfullessrose

    Thornfullessrose Well-Known Member
    78

    May 20, 2010
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    Student
    Philadelphia, PA
    I would've cried!:(

    Nice one slider5634:D
     
  10. havi007

    havi007 Well-Known Member
    36

    Nov 8, 2009
    139
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    Farmers Insurance Agent
    Monticello, MN
    The same thing happen to me I want to say its heat conditions but I'm not sure. My f key fell out and then the surrounding keys were getting all lose. The sticky film that holds it down started getting everywhere. I bought the droid on launch day nov 6 09, so they told me call assurion and I had to pay 80 dollars for a replacement refurb or was it 90 idunno either way.. I'm scared its going to happen again. First the keys start off flat then they start to get bubbly then after a while I guess the keys get loose.
     
  11. skiahh

    skiahh Well-Known Member
    36

    Mar 29, 2010
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    You got taken. Your phone has a 1 year warranty, which this most definitely falls under. You shouldn't pay a penny for a new phone and it shouldn't be through the warranty company, but Verizon.
     
  12. havi007

    havi007 Well-Known Member
    36

    Nov 8, 2009
    139
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    Farmers Insurance Agent
    Monticello, MN
    Man I wish I came on here before I called the insurance god damn or at least call verizon over the for a second opinion
     

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