I went to upgrade my unrooted, totally stock Gs2 this morning to ICS via Kies. It downloaded the actual firmware to the PC, but froze on 2% for about 2 hours when upgrading the firmware to the phone
I unplugged it, and when I tried to turn the phone on in recovery mode, it simply went to a screen that says "Firmware upgrade encountered an issue. Select Recovery mode in Kies and try again". I can't get out of this screen, and when I attempt to recover in Kies, it stays at 0%...HELP!!!!
Btw- The samsung rep I spoke to on Livechat said he had no information about the ICS update and refused to acknowledge it's release.
Am I totally out of luck, or is there a way to save my phone?
I unplugged it, and when I tried to turn the phone on in recovery mode, it simply went to a screen that says "Firmware upgrade encountered an issue. Select Recovery mode in Kies and try again". I can't get out of this screen, and when I attempt to recover in Kies, it stays at 0%...HELP!!!!
Btw- The samsung rep I spoke to on Livechat said he had no information about the ICS update and refused to acknowledge it's release.
Am I totally out of luck, or is there a way to save my phone?