1. Download our Official Android App: Forums for Android!

General Kies/Galaxy S2 and my computer

Discussion in 'Android Devices' started by flauros, Apr 7, 2012.

  1. flauros

    flauros Lurker
    Thread Starter
    Rank:
    None
    Points:
    5
    Posts:
    1
    Joined:
    Apr 7, 2012

    Apr 7, 2012
    1
    0
    5
    Hi,
    I have plugged my Galaxy S2 into my pc for the first time to update the firmware and it recommend I should backup my phone first. While doing so, the USB cable somehow managed to unplug and which stopped the process in the middle. I tried plugging my phone back in again but it wouldn't recognize my phone.

    I have a Galaxy S2 and I'm using Win7. I've tried to reinstall everything but unfortunately it did not work. Can someone explain how can I resolve this issue?
     

    Advertisement

  2. ironass

    ironass Android Expert
    Rank:
     #19
    Points:
    1,343
    Posts:
    11,391
    Joined:
    Aug 17, 2010

    Aug 17, 2010
    11,391
    5,591
    1,343
    Male
    Keeping one step ahead of the Tax man
    Cotswolds, England
    Hello and welcome to Android Forums flauros! :)

    I'm afraid that disconnecting the USB cable in the middle of a backup is not a good thing.

    Try opening Kies, with the phone initially disconnected, and select Tools > Troubleshoot connections... and run this to re-install your drivers.

    If, for any reason, this fails... see here:-

    http://androidforums.com/samsung-ga...pc-suite-installion-connection-solutions.html
     

Share This Page

Loading...