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Support Kies not connecting

Discussion in 'Android Devices' started by cliff_b7, Sep 8, 2011.

  1. cliff_b7

    cliff_b7 Newbie
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    Jun 22, 2011
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    I made the bad decision of reinstalling kies because i kept getting error messages.


    After reinstalling Kies when i hook my phone up via USB kies says "connecting" and then says "please connect a device" then back to "connecting" and then it times out and says please reconnect the device.
    While i am attemting to connect autoplay pops up as "SGH-1896" with some manual file paths but nothing that has to do with kies.


    Please any help on this woyld be great

    I also tried mini kies and it doesnt even recognize my phone when i plug it in with the usb cable.



    Edit - I did try unmounting the SD card and kies found the phone and connected it but as soon as i clicked on contacts (through kies) it froze. Now when i try connecting it with unmounting sd it doesn't connect.

    Edit - I have also been installing the drivers that come with kies and mini kies.
     

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