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Kies Problem Please Help

Discussion in 'Android Devices' started by RandomVarX, Aug 13, 2012.

  1. RandomVarX

    RandomVarX Lurker
    Thread Starter

    Hey Guys,

    I have a Macbook Pro and I am having problems with the Kies software I downloaded in order to sync my music from my macbook to my Galaxy S3. When I plug in my S3 to my computer, my macbook does not even recognize the existence of the phone, which is why I had to download Kies. Now when I use Kies, Kies does recognize my phone and I am able to sync my music. But my problem lays in Kies's in ability to recognize my exact phone. As of now, Kies thinks I am using a LG phone, and says that I will not be able to apply updates to my phone. How do I fix this so that Kies recognizes that I am using a Galaxy S3? I want to be able to upgrade my phone to the new Jellybean OS when it comes out, and as of now, I will not be able to do this through Kies. Please help.
     



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  2. Hightech

    Hightech Well-Known Member

    I am also having a kies problem. I downloaded the software and installed the drivers but when I connect the phone it always connects as a media device (mtp). The only other option I am able to choose is camera (ptp).

    I am unable to connect my USB disk storage etc.....any ideas?
     

Samsung Galaxy S3 Forum

The Samsung Galaxy S3 release date was May 2012. Features and Specs include a 4.8" inch screen, 8MP camera, 1GB RAM, Exynos 4412 Quad processor, and 2100mAh battery.

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