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Discussion in 'Android Devices' started by Rwestiv, May 27, 2011.

  1. Rwestiv

    Rwestiv Newbie
    Thread Starter

    Hi, I just switched over from an iPhone 4 and I really like the phone. However I'm running into a problem/question and I can't find the answer.

    Is there any desktop software for sync'ing? I've read about something called Kies, but I can't find it anywhere on the Samsung website. I plugged my Infuse into my computer and it tried to find the hardware, but said that the correct hardware couldn't be found.

    Can some point me in the right direction?



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  2. Aatos.1

    Aatos.1 Android Enthusiast

    Greetings and Welcome to the Forum.

    I'm composing this from my Android phone and away from my laptop so I don't have the link, but will offer some help searching.

    Samsung is a huge company as I'm sure you know, they have several web sites. Do a Google search for "Samsung Android Phones". Then with those results, look for a URL that contains "Samsung". It will most likely be a few entries from the top. Don't worry about the word Kies, since you'll see it once you find Samsung's smartphone download section. Drill down and you will find Kies.

    Along the way watch for drivers for your computer, those are the first to be installed. Its very important they're loaded first.

    Next install Kies. It has a variety of uses that will be obvious once it's launched.

    For simple dragging and dropping of files from computer to phone, only the drivers are needed since the Android OS has its own file system. Its as easy as using windows explorer.

    I've also got an iPhone 4, and yet it hardly sees any use, Android is so much more useful, fun, and flexible in all that it's capable of.

    The key is to do some browsing on this forum and the web, learn how Android works and you'll be amazed.

    This is a friendly forum, we're here to help.

    Cheers :)

    Sent via Galaxy S II using Swype
    Rwestiv and Punkin78 like this.
  3. Rwestiv

    Rwestiv Newbie
    Thread Starter

    Thanks for the info, it was driving me nuts (granted that's a short drive, but still...).

    Thanks to you and others on the Phandroid forums I found two interesting pieces of info.

    Number One, the Kies software doesn't work for the U.S. That's the reason I couldn't find it on the Samsung site. When I registered, I did it for my address here in Idaho. So the only software it would let me find was the operating manual.

    Number two, your phone doesn't have to connect to Kies in order to root the phone. The software simply needs to be installed on your pc. I kept getting the 'Waiting for device' error. I was at my wits end so I figured I would take the chance and I installed Kies from a link that someone gave me that was intended for India. It was great because it was the English language version (I don't speak Hindi) so i just installed it and the phone rooted without a hitch after that.

    In any case, thanks again. I'm sure I'll bother you with more questions in the (not too distant) future.

  4. kdickie

    kdickie Newbie

    i have downloaded the kies and it told me that my infuse was not compatible. Any suggestions and if I am unexpierence should I root my phone? and any suggestions to be able to watch movies on my phone since i cant get netflix??
    This forum is great the only problem is I sit here to long trying to learn everything about this phone, there is so much information. Thank you all for sharing all this info
  5. BassnMan Mike

    BassnMan Mike Newbie

    I'm new to the Infuse but I down loaded Kies, it installed fine, registered fine and it works fine for me.

    By the way, I'm in the USA, California to be specific and I'm using a PC running Windows
  6. Egidio

    Egidio Well-Known Member

    Are you on a Mac or PC? I downloaded Kies for my Mac and had no issues. Kies worked perfectly. I tested it by synching my photos. Here's the link I used:

  7. kdickie

    kdickie Newbie

    I have deleted my version of kies and downloaded the one you suggested and it did the same thing. I am on a PC. I live in New York. I was also looking for a movie app untill my infuse can get netflix any ideas
    Thanks for your helpkellie

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