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Support Kitkat update

Discussion in 'Android Devices' started by Milzm, Jun 1, 2014.

  1. Milzm

    Milzm Lurker
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    Hello,

    I own the 2013 galaxy note 10.1 gt-n8000 running android 4.1.2. I have received the OTA update for kitkat. The problem is after downloading the 800 mb update, I just get a "download failed" error even though the download has finished. I have tried to download the update again and I get the same result after completing the download.
    Is there any fix for this?
    Thanks
     

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  2. JohnB47

    JohnB47 Well-Known Member
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    I've never managed to get Kies to work but have you tried that to upgrade your device?

    Also, where are you? I didn't think KitKat was being rolled out yet.
     
  3. mrex

    mrex Android Enthusiast
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    It is rolling out here in Europe, waiting them to get the nordic version out too :p
     
  4. Milzm

    Milzm Lurker
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    Hey.. I have a German Note 10.1 and Samsung has rolled out Kitkat for the German version. I checked on Kies and I have the update but I hate updating using kies. Is there a way to solve the OTA issue? thanks
     

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