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Support Kitkat update

Discussion in 'Android Devices' started by Milzm, Jun 1, 2014.

  1. Milzm

    Milzm New Member
    Thread Starter
    5

    Jul 26, 2012
    3
    0
    5
    Hello,

    I own the 2013 galaxy note 10.1 gt-n8000 running android 4.1.2. I have received the OTA update for kitkat. The problem is after downloading the 800 mb update, I just get a "download failed" error even though the download has finished. I have tried to download the update again and I get the same result after completing the download.
    Is there any fix for this?
    Thanks
     

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  2. JohnB47

    JohnB47 Well-Known Member
    38

    Jan 14, 2012
    221
    16
    38
    Male
    Devon, UK
    I've never managed to get Kies to work but have you tried that to upgrade your device?

    Also, where are you? I didn't think KitKat was being rolled out yet.
     
  3. mrex

    mrex Well-Known Member
    143

    Dec 6, 2012
    518
    354
    143
    Male
    M.Sc.
    Europe
    It is rolling out here in Europe, waiting them to get the nordic version out too :p
     
  4. Milzm

    Milzm New Member
    Thread Starter
    5

    Jul 26, 2012
    3
    0
    5
    Hey.. I have a German Note 10.1 and Samsung has rolled out Kitkat for the German version. I checked on Kies and I have the update but I hate updating using kies. Is there a way to solve the OTA issue? thanks
     

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