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Support [Known issue/resolved] Turn off headset (so Square will work)?

Discussion in 'Android Devices' started by dzar, Sep 8, 2011.

  1. dzar

    dzar Well-Known Member
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    I have a Square "square" for reading credit cards (search for "Square" on the Market to see the app if you're not familiar with this). It works fine on my Samsung II S but refuses to read the same card on my EVO 3D. I suspect the reason is that when I plug in the reader to my audio port, the phone detects it as a headset and captures that port as an audio port even though I'm not in any application using audio at the moment (no phone, no music player, etc.).

    Does anyone know a way to either turn off this auto-detect feature or another way to get the "square" to work? The Square app sees that it's there, but I suspect when it tries to get access to the data, it's shut out for someone else is holding the resource open.
     

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  2. legacy

    legacy Android Enthusiast
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    Interesting. I haven't tried my Square reader on my Evo3D yet. Have you tried multiple cards?
     
  3. dzar

    dzar Well-Known Member
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    Yep. Two cards, same problem. Both work flawlessly on my other Android phones.
     
  4. cash70

    cash70 Lurker
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    I didn't have to do anything special for Square to work. Just plugged in the reader. I don't have it with me right now, but I will double check when I get home this afternoon.
     
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  5. jlear3

    jlear3 Well-Known Member
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    prolly the same reason listening to music thru headphones is buggy...
     
  6. marctronixx

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    OT

    wired headphones are so 2002... :D

    /OT
     
  7. dzar

    dzar Well-Known Member
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    I finally got a response from Square. Known problem. This does solve it for me (sort of... the card reading fails more often on the E3D than on my Samsung)

    1. Open the Square app
    2. Insert the card reader
    3. Tap the home button
    4. Adjust the phone volume up/down
    5. Tap the Square icon to open Square again
    6. Start swiping!
     
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