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Kudos to Tech Support

Discussion in 'Android Devices' started by okieopie, May 30, 2011.

  1. okieopie

    okieopie Lurker
    Thread Starter

    Just got off the phone with Tech Support (the US # BTW). I had bought an LG Optimus V off of eBay and found when testing the phone that the caller could not hear me. Called TS and they said it was a hardware issue and advised me to return it. I explained that I bought it off eBay. The rep asked how much I paid ($140) and then said they would replace it under warranty! They are going to overnight me a replacement phone with return envelope for my phone.

    Just thought kudos was in order for excellent customer service!!! :)
     



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  2. intermental

    intermental Newbie

    whats the US number youre talking about? is it just the regular customer service number?
     
  3. JohnACman

    JohnACman Member

    This is one that they texted me a month ago when I was having some problems:
    877-600-8065. US tech support.
     

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