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General Kyocera issue

Discussion in 'Android Devices' started by Simonerenee, Mar 25, 2016.

  1. Simonerenee

    Simonerenee Lurker
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    My Kyocera has a message that says remove your hand or something off of device and it won't turn off.
     

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  2. kehkou

    kehkou Lurker
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    There is likely sweat on the sensor top the left of the logo. Use isopropyl (or hell, with these ones you can just use water) To wipe the area above the screen. The bottom of a t-shirt sometimes suffices for me.
     
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  3. Simonerenee

    Simonerenee Lurker
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    Thank you I'll try that:)
     
  4. Simonerenee

    Simonerenee Lurker
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    Did not work is there anything else it could be?
     
  5. kehkou

    kehkou Lurker
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    The sensor may be faulty then. Are you still under warranty?
     

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