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Discussion in 'Android Devices' started by steveohim78, Feb 9, 2019.

  1. steveohim78

    steveohim78 Newbie
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    This is the last resort before I totally give up. I have an S9 and cannot for the life of me access the drop down menu when adding a photo on facebook. This is to add photos from other folders on your phone. I have spoke to people in the UK with the same phone and same software and they can access it. Basically it's a little arrow next to the word 'gallery'. It's jydt not there. I've tried everthing you can think of. Disable and enable app. Uninstall updates and reinstall them, cleared cache. Nothing, I would love to get to the bottom of this as it's driving me mad
     

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  2. psionandy

    psionandy Android Expert
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    are you using the app.. the lite app... or the web page?
     
  3. steveohim78

    steveohim78 Newbie
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    The android app
     
  4. mikedt

    mikedt 你好
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    The full one, the lite one, or some other third-party one?
     
  5. Dannydet

    Dannydet Android Expert
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    Odd.
    All the phones I've looked at have that option within the Facebook app.
    Are you installing from the play store?
    Updated to the latest version?
     
  6. lunatic59

    lunatic59 Moderati ergo sum
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    When I go to add a photo from the FB app, I get access to pretty much any photo on my phone. Try switching from the Samsung Gallery app to Google Photos as your default.
     
  7. steveohim78

    steveohim78 Newbie
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    Yes
     
  8. steveohim78

    steveohim78 Newbie
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    Ah not tried that how do I do it?
     
  9. lunatic59

    lunatic59 Moderati ergo sum
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    Go to settings>apps>gallery and clear the defaults for the app, then open photos and it should prompt you if you want to set it as the default photo viewer. BTW, Google Photos might not come pre-installed on Samsung phones. You'll have to get it from the play store.
     
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  10. lunatic59

    lunatic59 Moderati ergo sum
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    FYI I merged your posts together. It's better to confine the same topic to a single thread.
     
  11. steveohim78

    steveohim78 Newbie
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    No probs, that fix didn't work. Cleared defaults but it didn't prompt me for anything
     
  12. lunatic59

    lunatic59 Moderati ergo sum
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    is Photos installed on your phone?
     
  13. steveohim78

    steveohim78 Newbie
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    Yes
     
  14. steveohim78

    steveohim78 Newbie
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    The full one, it's the same with lite too
     
  15. lunatic59

    lunatic59 Moderati ergo sum
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    Okay, walk me through it .... you want to post an image to Facebook ... you tap on the camera icon? When I do that it calls up a single "gallery" of images with no way to search by folder. But, the list is ALL images on the phone, sorted chronologically.
     
  16. steveohim78

    steveohim78 Newbie
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    Thats exactly it, there should be a drop down arrow next to the word gallery but there isn't
     
  17. lunatic59

    lunatic59 Moderati ergo sum
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    Says who?

    This is what I see.

    Screenshot_2019-02-09-10-35-01.png
     
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  18. Dannydet

    Dannydet Android Expert
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    Mine shows the downward arrow next to the word gallery, allowing me to choose which folder to upload from.
    I think it's a bug in the Facebook app, which varies from device to device..
     
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  19. steveohim78

    steveohim78 Newbie
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    How do you choose other folders on your phone then?
     
  20. steveohim78

    steveohim78 Newbie
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    Yes and its driving me mad as I sell alot on marketplace and need to be able to select my selling folder
     
  21. Dannydet

    Dannydet Android Expert
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    You can always use a file manager to move the files manually
     
  22. steveohim78

    steveohim78 Newbie
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    That's a pain in the ass, I'm going to get to the bottom of this problem
     
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  23. lunatic59

    lunatic59 Moderati ergo sum
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    While I generally don't post much to Facebook, what's displayed is virtually every image on my phone in one big list, so I don't have to search subfolders.
     
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