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Latest update killed Moto X4 wifi

Discussion in 'Android Apps & Games' started by TaxCPA, Jul 24, 2019.

  1. TaxCPA

    TaxCPA Lurker
    Thread Starter

    Since Saturday, July 20 I have not been able to use wifi to reach most of my usual places! Settings sees my four home SSIDs and connects to each, then claims that no Internet connection has been achieved. Most apps cannot update nor access current content -- e.g., New York Times, Libby, Simply E. But, then, one of those apps will succeed for a while. Then lose contact the next day or hour! As the Verizon tech confirmed: it's random -- but affects the bulk of my apps.
    At a genuine Verizon store I was able to verify there was no problem with the SIM; the tech swapped it into a another phone and no problem. As fixes I've "forgotten" my networks and re-entered them, and restarted the phone a dozen times. BestBuy, where I'd bought it unlocked, said I can only await the next update. SERIOUSLY?
    Right now in SIM status I see that "Mobile network state" is Disconnected. How work directly with that? (Wow, almost changed to a Guest account in hunting for the APN settings.)
    For over two months I'd had intermittent problems accessing the 'net with DuckDuckGo, finally removed that from the phone about two weeks ago, and had been happy to use FireFox to browse.
    Does this sound similar to anyone else's wifi problems and, I hope, fixes?
     


  2. Dannydet

    Dannydet Extreme Android User

    Wifi from home = reboot your router.
    WiFi from other places = forget each and try from scratch for connection issues
     
    ocnbrze likes this.
  3. TaxCPA

    TaxCPA Lurker
    Thread Starter

    I've been rebooting my home router about every other day, dd -- and apologize for failing to mention that right off. No other device at home has a problem -- even the phone of a guest for all of last weekend.
    Thanks for chiming in.
     

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