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LG 4 will not turn on, can't even hard reset. Help!

Discussion in 'Android Devices' started by rcyphermd, Jan 13, 2016.

  1. rcyphermd

    rcyphermd Android Expert
    Thread Starter

    I cannot get it to do anything. The LG screen comes on, then it turns off. I tried a soft reset. No luck. I tried a hard reset, and could not even get that to start up. Please help! Tried 3 batteries as well.
     



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  2. El Presidente

    El Presidente Beware The Milky Pirate!
    VIP Member

    Any idea what happened to get it in to this state? Failed update or something? Can you get it to boot to the bootloader/download mode?
     
  3. rcyphermd

    rcyphermd Android Expert
    Thread Starter

    I have no idea. I was sending an email with a picture and it froze. I could get the screen with the options to safe mode, hard reset, etc. but none of them worked. Help!
     
  4. SavageRobot

    SavageRobot Android Expert

    Do you know what version of firmware you were running? Are you rooted? Do you have access to PC? If you have access to PC try entering download mode by holding Vol+ and Power and connect USB. Does it connect and stay connected in download mode? If so you can probably just reflash the firmware. Let us know how you get on.
     
  5. SEinson

    SEinson Newbie

    Mine had the same problem and Sprint replaced it under a warranty recall issued by LG.

    The recall is directed to production before a certain date and is a known issue.

    Go to your carriers store (not a franchise) to see what they can do for you.
     

LG G4 Forum

The LG G4 release date was April 2015. Features and Specs include a 5.5" inch screen, 16MP camera, 3GB RAM, Snapdragon 808 processor, and 3000mAh battery.

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