So I've searched the forum database and the internet at large and can't seem to find anyone with 'exactly' my problem. My Eve has been problematic since I got it 3 months ago. I perform at least 10 battery pulls a day to get it to 'wake up' because nothing else works. It started to get really cranky on Friday night but it continued working -- very slowly -- but I kept getting error msgs (don't ask me, can't remember!) The battery dies, so I plugged it in overnight. Since then it turns on, shows the Rogers screen, gets to the Android screen with the light scrolling across the letters, then hangs there. Twice I somehow managed to get it to a screen that said ARM11 has failed and gave me 2 options, volume down or volume up. I tried each of these once...same thing. Today it somehow got to ! EMERGENCY MODE but was then completely unresponsive while showing this text. I called Rogers and he suggested I do an update but that it would erase all my info. I was desperate and tried this, but to no avail. Did not do anything different to my phone. As I sit here typing, the Android screen is scrolling sideways, doing it's thing. Meanwhile I have no cell phone. Can anyone help? Do I need to send this thing back? Apparently Rogers doesn't replace it (Ottawa, Ontario, Canada). They ship it on my behalf to LG who assesses and decides if they will replace or inform Rogers to inform me that it needs to be repaired, then LG charges me $30 for the assesment. Could take 2-3 weeks -- they will give me an old flip phone to use for that time. Great. Thanks. Meanwhile no discount on the monthly Data/Cell phone plan. It's kind of striking a nerve. I'm considering sending it back and buying a used iPhone 3G for $300 and if I get the Eve back, I'll sell it over the internet. Anyone? Anyone? Bueller...?