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General LG G3 Backup and Restore

Discussion in 'Android Devices' started by htcminx, May 21, 2016.

  1. htcminx

    htcminx Newbie
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    Good afternoon

    My daughter has the above phone and before changing her old LG G3 (it wasn't working properly) to her new LG G3 she did a backup using PC Suite on her PC and it showed two backups.

    She gets home and plugs in her new phone and it says she hasn't done a backup since installing PC Suite. She is devastated. So going from LG G3 to LG G3 this shouldn't have happened?

    Where have her backups gone please - I know nothing of LG phones.

    Below are details of PC, LG PC Suite and LG G3 phone:

    PC: Asus, Windows 8
    Backup program used on PC: LG PC Suite
    Phone: LG G3, Andriod v5.0

    Thank you for your help.
     

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  2. htcminx

    htcminx Newbie
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    If noone can help with the above, is there an app that we can download that will read the backup from wherever it is hiding and restore her mobile phone?

    Thank you
     

LG G3

The LG G3 was the 2014 flagship device for LG, and was one of the first smartphones on the market with a 5.5-inch 2560 x 1440 display. It featured a Snapdragon 801 processor, 2GB or 3GB of RAM, 16GB or 32GB of internal storage, a microSD card slot, and a 13MP.
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