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LG G4 phone problem with ZeroLemon Ext. Battery

BoatGuy

Lurker
Sep 8, 2016
1
0
I was using LG G4 phone successfully with Zerolemon battery, but had to replace G4 phone due to connector/3.5 MM jack issues. Now, when I setup Zerolemon Ext battery on Refurbished LG G4 phone and plug in, I get red question mark.
I left phone plug in over night - but no change - still red question mark

Is the Zerolemon ext. battery gone(bad)? - I contacted them but its been past 6 months and they wont' support it. I tried to clean connection on phone and ext. battery.
See attached file for RED ? I get.
 

Attachments

  • G4 with ext. battery.png
    G4 with ext. battery.png
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