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LG G5 fingerprint scanner is not working

Discussion in 'Android Carriers' started by delta737200, Jul 21, 2017.

  1. delta737200

    delta737200 Lurker
    Thread Starter

    Hi, my fingerprint always used to work really well, but now, whenever I touch the fingerprint reader, I get a message saying, 'cannot read your fingerprint. If this continues, restart your phone.' It happens about 90% of the time. I tried restarting, resetting the fingerprints. Also, when I try to add a new fingerprint, I get a message saying, 'enrollment was not complete. Fingerprint enrollment didn't work. Try again or use a different finger.'
     


    steve and yergawbeh like this.

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  2. jjulkes

    jjulkes Newbie

    Quick question. Are you using a 3rd party launcher?
     
    jadamson145 likes this.

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