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Support LG Optimus G screen unresponsive

Discussion in 'Android Devices' started by Sugarfree661, Apr 3, 2013.

  1. Sugarfree661

    Sugarfree661 Well-Known Member
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    :( I have recently bought the LG optimus G a few days back, ive heard about a couple people having screen issues. Yesterday My phone fell out of my lap while exiting a vehicle, it put a slight crack on my screen for top to bottom, now my phone has become completly unresponsive to the touch, im hoping its just a bug but im not sure. maybe i deactivated it went it dropped? would there be any troubleshooting i can perform? or reseting my touch via Root? im no rooted and the screen doesnt work so id have to use a computer for everything if its possible... Anybody have a thought? thank you.
     

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  2. Little Darwin

    Little Darwin Android Enthusiast
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    The only thing I could suggest is a factory reset, but I don't know how to do that with a non-responsive screen. If that wouldn't do it, then neither would rooting.

    Sometimes when a screen is cracked it will continue to work, but other times it won't. And, I strongly suspect that you have a hardware failure.

    It wouldn't hurt to try resetting or rooting, but unfortunately it might be like upgrading the OS on a PC to try to fix a broken keyboard... it would just delay the acceptance that the device is broken.
     
  3. Alsaces Daddy

    Alsaces Daddy Android Expert
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    He could try to do a push through ADB on his computer but I'm not entirely sure to go about that.

    I honestly believe you destroyed your digitizer or broke something loose inside the phone. May have to take it up with your insurance to get a replacement.
     
  4. Liamo_210

    Liamo_210 Android Expert
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    If its anything like the nexus 4 the screen is closer to the glass than with most phones ( zero gap technology) So I'd say you'll have to send out in for repair as I don't no anyone who was able to fix it themselves. Sorry though hope someone else can be of more help
     
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