I am now on my second Revolution. I use it for business as I am on the road all the time as a sales rep. The phone shuts down, it takes days to get my voicemail, sometimes my email gives an error Preload failed, the battery doesn't last, people can't hear me and on I could go. I originally wanted an iPhone and the Verizon rep convinced me to get the Revolution. I have been back and forth with sales, tech support and my local store. We have done resets and the same thing happens. Their latest offer is to exchange it for a Samsung Charge or a Thunderbolt. Reading the reviews I am not sure that i would be any better off. I am very close to paying off the early term fee of $290 now, and going to ATT for an iPhone. The iPhone seems to work for people in the same job as I have. The rep also mentioned an upgrade coming soon for the Revolution that might solve my problems. The rep is calling me this week to see what i would like to do. Anyone have any ideas?