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Support LG Update Tool won't install

Discussion in 'Android Devices' started by Psychopaths, Aug 3, 2013.

  1. Psychopaths

    Psychopaths Newbie
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    So I'm having problems updating my phone to ZVE since the update tool doesn't want to install.

    I start the "B2CAppSetup.exe" that I downloaded from LG's support website. However, I only get this far:

    [​IMG]

    Then it just closes.

    - I tried running it with and without Administrator privileges, but it doesn't make a difference.
    - Tried running it in compatibility mode for Windows XP SP3.
    - I tried uninstalling all LG related programs, rebooting my PC, and re-installing.

    Anyone have any ideas?
     

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  2. gbiggie

    gbiggie La patience et le pardon
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    Disable your antivirus:thinking:
     
  3. Psychopaths

    Psychopaths Newbie
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    I use Microsoft Security Essentials and I just tried adding it to the exceptions list and also tried disabling it, but to no avail.
     
  4. Psychopaths

    Psychopaths Newbie
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    Anyone else have any ideas?
     
  5. BRAINZ2013

    BRAINZ2013 Android Expert
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    MECHANIC OBDII. NOS. FUEL INJECTION. Saving a Life
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    Try another computer or maybe disable the security. But you may need to delete the current one and try to download from the lg mobile website and make sure u you get the correct phone make and model and you select the first metro pcs .
     
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