Hi guys,
Just purchased a brand new AT&T LG V20 phone. It was network unlocked by the previous owner and that's the only time they used the phone before selling it. I am an AT&T user so I figured the phone would still work fine for me.
Upon getting the phone, signal in my house has become extremely spotty. With my old Galaxy S6 I always had at least two bars of signal and always had 4G LTE.
Sometimes it will be connected to the AT&T network and sometimes you won't see the AT&T letters listed at the top left of the phone, but youll have 2 bars of signal. When this happens and I try to check my e-mail or use data, I get a message saying Network Unavailable. The phone often seems to change towers and sometimes will display the AT&T letters at the top left of the screen and sometimes won't. When it doesn't it says Network Unknown. I am using my old sim card from my Galaxy S6. It's a two year old sim card. I contacted AT&T about the issue and they are sending me a brand new SIM card for the phone. I just have to activate it upon arrival by calling them.
I've checked APN settings and they are still set properly for the AT&T network. I've tried a factory reset, turning airplane mode on and off, and even signal booster apps. Nothing has worked. I've attached photos of some of the settings of my phone as well.
Has anyone else experienced this issue and found a fix?
Just purchased a brand new AT&T LG V20 phone. It was network unlocked by the previous owner and that's the only time they used the phone before selling it. I am an AT&T user so I figured the phone would still work fine for me.
Upon getting the phone, signal in my house has become extremely spotty. With my old Galaxy S6 I always had at least two bars of signal and always had 4G LTE.
Sometimes it will be connected to the AT&T network and sometimes you won't see the AT&T letters listed at the top left of the phone, but youll have 2 bars of signal. When this happens and I try to check my e-mail or use data, I get a message saying Network Unavailable. The phone often seems to change towers and sometimes will display the AT&T letters at the top left of the screen and sometimes won't. When it doesn't it says Network Unknown. I am using my old sim card from my Galaxy S6. It's a two year old sim card. I contacted AT&T about the issue and they are sending me a brand new SIM card for the phone. I just have to activate it upon arrival by calling them.
I've checked APN settings and they are still set properly for the AT&T network. I've tried a factory reset, turning airplane mode on and off, and even signal booster apps. Nothing has worked. I've attached photos of some of the settings of my phone as well.
Has anyone else experienced this issue and found a fix?
