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LGV30 Keypad tones fail to retrieve messages on MetroPCS

Discussion in 'Android Devices' started by Papamalo, Jan 8, 2020.

  1. Papamalo

    Papamalo Android Enthusiast
    Thread Starter

    when I call in and enter my secret pin number to retrieve my messages, the message center simply does not respond to the tones created.
    This is specific to MetroPCS, and this phone, (An LG V30) because I called another message service and the tones created by my keypad worked fine.
    Also, when I used another phone, I was able to retrieve my messages using the tones created by my friend's phone.
    Anyone know about this , or maybe have any advice?
    So far I:
    - Got MetroPCS to reset my voicemail. (Had to create a new greeting, and pin)
    - Restarted the phone twice
    - Turned on "Keypad sounds" to make sure the phone itself was generating the tones (It was)

    No idea what's going on.Thanks!
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LG V30 Forum

The LG V30 release date was September 2017. Features and Specs include a 6.0" inch screen, 16MP camera, 4GB RAM, Snapdragon 835 processor, and 3300mAh battery.

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