1. Download our Official Android App: Forums for Android!

Support List of Issues I've found with my Droid Incredible

Discussion in 'Android Devices' started by breynolds007, Oct 13, 2010.

  1. Damn_Smooth

    Damn_Smooth Well-Known Member
    Rank:
    None
    Points:
    43
    Posts:
    100
    Joined:
    May 1, 2010

    May 1, 2010
    100
    27
    43
    Nowhere in my post was I trying to bash you. And I was telling you to read user reviews in the sites I mentioned. I respect your opinion but in the end that's all it is and mine is different from yours. Based off of the user reviews I mentioned, you are still in a very small but very vocal minority. The only issue you mentioned that could be considered widespread is battery life but if you think you are going to find a smartphone with significantly better battery life, I think you are going to be dissapointed. I respect your opinion and I completely understand that the dinc isn't the phone for you, but to try to warn others away from the dinc on the basis of your opinion is wrong, especially when you are in a proven minority. I really hope that the x lives up to your expectations. You deserve to be happy with the phone you use, as does everybody. The dinc just happens to be the phone I am happy with.
     

    Advertisement

    rileyra and howarmat like this.
  2. SeattleYanksFan

    SeattleYanksFan Android Expert
    Rank:
    None
    Points:
    93
    Posts:
    932
    Joined:
    Mar 1, 2010

    Mar 1, 2010
    932
    242
    93
    USA
    Indeed. We are on the same team here, more or less. I still stand by HTC 100% and don't appreciate people bashing the brand, but I can tolerate it a little more if the basher sticks with Android.

    Now, two quick things before I (hopefully) bow out of this:

    Your original post does not come off as an opinion. In addition to the fact this didn't warrant a new thread when you had one about these problems already going, I found this sentence in your original post ridiculous: "I just want people who are considering this phone to know what they're getting into."

    You stated, as fact, that those who get an Incredible will suffer from the same problems that you did. That is simply not true. Possible? Sure. But that is the case with any phone, including your soon to arrive DX.

    The majority of Incredible owners don't experience all of the problems you did, let alone just one. The reason I have an issue with you talking about the Incredible so negatively and trying to worry others they will without a doubt share your pain is I fully support HTC. My wife has an Eris. I have an Incredible. My dad has an Incredible. HTC has been good to all of us and it deserves my support. I wish you the best, but I am not going to sit quiet when you make blanket statements that are simply not true. Again, possible? Yes. A guarantee as you assert? Not even close.

    Poke around the forums for any device. You will see tons of threads with problems. That is how technology works. It's often the luck of the draw whether your device is problem free or not.

    And finally, your original post said the following, "As much as I grew to love Sense, I really think it's the stem of a lot of the software issues."

    If that were the case and you did love the Incredible, you could have either for free, or for $3 to get the bonus features, installed LauncherPro. It is fantastic and might've solved your problems. Honestly, Motoblur is not highly regarded itself and you should seriously consider LP+ on your DX anyway. It is simply amazing software. WidgetLocker is awesome as well.

    Once again, best of luck with the DX. Just please refrain from scaring off would-be Incredible buyers just because you had a bad experience. Sharing your experience is one thing. Making it sound like your experience is guaranteed to be another's is simply not fair.
     
  3. SemiAntiConductor

    Rank:
    None
    Points:
    16
    Posts:
    46
    Joined:
    Oct 14, 2010

    Oct 14, 2010
    46
    4
    16
    All of the issues he is having is from user error.
     
    howarmat likes this.
  4. SeattleYanksFan

    SeattleYanksFan Android Expert
    Rank:
    None
    Points:
    93
    Posts:
    932
    Joined:
    Mar 1, 2010

    Mar 1, 2010
    932
    242
    93
    USA
  5. Mischka7

    Mischka7 Well-Known Member
    Rank:
    None
    Points:
    38
    Posts:
    217
    Joined:
    Apr 9, 2010

    Apr 9, 2010
    217
    14
    38
    Forgot a big one: Can't change the password on a Google Apps account on the Incredible, need to remove the Google Apps account and re-add. Can't remove a Google Apps account without a factory reset. WHOOPS! Google forgot the door on this mansion they built.

    For those that think I'm kidding, try it yourself but only at your own risk. Don't blame me for whatever happens. Remember, this is for Google Apps not your standard Google account. That's right, this harebrained mistake affects Google's premium paid service.
     
  6. breynolds007

    breynolds007 Well-Known Member
    Thread Starter
    Rank:
    None
    Points:
    53
    Posts:
    181
    Joined:
    Apr 18, 2010

    Apr 18, 2010
    181
    63
    53
    REALTOR
    Louisville, KY
    Absolutely not. I've actually tweaked a lot of things to get the phone to work at it's best potential, but somethings cannot be fixed without root.
     
  7. A.Nonymous

    A.Nonymous Android Expert
    Rank:
    None
    Points:
    213
    Posts:
    7,059
    Joined:
    Jun 7, 2010

    Jun 7, 2010
    7,059
    967
    213
    Isn't that true on all Android devices though?
     
  8. breynolds007

    breynolds007 Well-Known Member
    Thread Starter
    Rank:
    None
    Points:
    53
    Posts:
    181
    Joined:
    Apr 18, 2010

    Apr 18, 2010
    181
    63
    53
    REALTOR
    Louisville, KY
  9. Mischka7

    Mischka7 Well-Known Member
    Rank:
    None
    Points:
    38
    Posts:
    217
    Joined:
    Apr 9, 2010

    Apr 9, 2010
    217
    14
    38
    On </=2.1 devices you can delete the account and re-add it.
     
  10. SeattleYanksFan

    SeattleYanksFan Android Expert
    Rank:
    None
    Points:
    93
    Posts:
    932
    Joined:
    Mar 1, 2010

    Mar 1, 2010
    932
    242
    93
    USA
    So then it's not a "problem" only experienced on the Incredible, but rather on all 2.2 devices.

    You saying, "Forgot a big one: Can't change the password on a Google Apps account on the Incredible..." is very misleading, as it comes off as though no other phone has this "feature."
     
  11. SeattleYanksFan

    SeattleYanksFan Android Expert
    Rank:
    None
    Points:
    93
    Posts:
    932
    Joined:
    Mar 1, 2010

    Mar 1, 2010
    932
    242
    93
    USA
    No need to be scared by it, as Motorola has recognized the issues and plans to fix them. I'm sure they will. Sometimes it's nice to actually see the occasional screw up when the company admits the problem and comes up with a quick solution. It builds confidence that there is strong support for the device. Better than when the company tells you you're doing something wrong, like, oh, I don't know, say actually holding your phone improperly...
     
    jroc likes this.
  12. Mischka7

    Mischka7 Well-Known Member
    Rank:
    None
    Points:
    38
    Posts:
    217
    Joined:
    Apr 9, 2010

    Apr 9, 2010
    217
    14
    38
    Agreed, it's still a problem that affects the Incredible. I wouldn't call it a feature though, since many companies (mine included) require a monthly/weekly password change on their Google Apps account. Can you imagine doing a factory reset every week? That's a feature I wouldn't touch with a 10' pole.
     
  13. SeattleYanksFan

    SeattleYanksFan Android Expert
    Rank:
    None
    Points:
    93
    Posts:
    932
    Joined:
    Mar 1, 2010

    Mar 1, 2010
    932
    242
    93
    USA
    I agree. That's why I used the quotes. I can't imagine why Google thinks requiring a factory reset is a good idea. Then again, Google also doesn't think we should be able to download attachments in Gmail, so what do I know?
     
  14. breynolds007

    breynolds007 Well-Known Member
    Thread Starter
    Rank:
    None
    Points:
    53
    Posts:
    181
    Joined:
    Apr 18, 2010

    Apr 18, 2010
    181
    63
    53
    REALTOR
    Louisville, KY
    :D Reminds me of this...
    http://www.youtube.com/watch?v=FL7yD-0pqZg
     
    jroc, Ufkal and AeolianReflex like this.
  15. Mischka7

    Mischka7 Well-Known Member
    Rank:
    None
    Points:
    38
    Posts:
    217
    Joined:
    Apr 9, 2010

    Apr 9, 2010
    217
    14
    38
    You're kidding me, that Gmail attachment thing is "working as intended"? No wonder I wasn't getting any answers in the Gmail mobile help forum. Do you know if preview is borked too? I can't preview any of my attachments and I'm using the 2.3 app. I used to be able to at least preview attachments, prior to that wonderful auto update.
     
  16. Mischka7

    Mischka7 Well-Known Member
    Rank:
    None
    Points:
    38
    Posts:
    217
    Joined:
    Apr 9, 2010

    Apr 9, 2010
    217
    14
    38
    So are these "features" working as intended?
    - No copy/paste in Gmail app (used to be able to workaround this by hitting reply)
    - No previewing/downloading attachments

    If anyone can confirm these are indeed "features", please let me know. I have always assumed the Gmail app was broken and these items would be fixed. We moved to Android-based phones specifically because we expected (rightfully so) that Gmail on Android would behave almost identically with Gmail on the web.

    If Google will never allow previewing/downloading of attachments, or the ability to copy text in Gmail, there's very little reason for our company to be using Android phones. These actions are intrinsic to mobile email, regardless of which service you use.
     
  17. iowabowtech

    iowabowtech root@android:/ #
    Rank:
    None
    Points:
    1,493
    Posts:
    12,182
    Joined:
    May 2, 2010

    May 2, 2010
    12,182
    8,680
    1,493
    Making the Establishment nervous
    Iowa|USA
    Guess I've never tried copy/paste but I have no problem previewing, downloading or even saving documents, pics, etc from Gmail v2.3
     
  18. Mischka7

    Mischka7 Well-Known Member
    Rank:
    None
    Points:
    38
    Posts:
    217
    Joined:
    Apr 9, 2010

    Apr 9, 2010
    217
    14
    38
    Can you download PDF's? The download button doesn't even show up for me, and 90% of the attachments we get are in PDF.
     
  19. SeattleYanksFan

    SeattleYanksFan Android Expert
    Rank:
    None
    Points:
    93
    Posts:
    932
    Joined:
    Mar 1, 2010

    Mar 1, 2010
    932
    242
    93
    USA
    My preview works, but I only see Download as an option for images. PDFs and .docx/.xlsx/etc only give me the option to preview, and those are typically the ones I need to download. I use Blackmoon AttachSave Lite to download documents, but it doesn't read their filenames and it's clunky. It's better than nothing, but this feature should, without question, be built into Android's Gmail app. It's borderline offensive that it's not.

    Iowa, can you actually download docs with the Gmail app? I thought I had the latest version and I can't.

    My copy/paste works fine, it's just difficult since the text is so small and my fingers cover a lot of the text I am trying to see when highlighting to copy.
     
  20. Mischka7

    Mischka7 Well-Known Member
    Rank:
    None
    Points:
    38
    Posts:
    217
    Joined:
    Apr 9, 2010

    Apr 9, 2010
    217
    14
    38
    OK, I can't copy any text in my Gmail app, except email addresses, URL's and phone numbers.
     
  21. SemiAntiConductor

    Rank:
    None
    Points:
    16
    Posts:
    46
    Joined:
    Oct 14, 2010

    Oct 14, 2010
    46
    4
    16
    and we have a cause of the issues ladies and gents. Please do a factory reset and stop your "tweaking" as its clearly causing you issues.
     
  22. SeattleYanksFan

    SeattleYanksFan Android Expert
    Rank:
    None
    Points:
    93
    Posts:
    932
    Joined:
    Mar 1, 2010

    Mar 1, 2010
    932
    242
    93
    USA
    Do you know how to do it for any text? It's kind of a pain in the ass. With an email open, you push Menu -> More -> Select Text and highlight the text you want copied and it automatically copies it.
     
  23. iowabowtech

    iowabowtech root@android:/ #
    Rank:
    None
    Points:
    1,493
    Posts:
    12,182
    Joined:
    May 2, 2010

    May 2, 2010
    12,182
    8,680
    1,493
    Making the Establishment nervous
    Iowa|USA
    I can view and then save docs with Quickoffice and can view only with Docs To Go (free).

    I can only view PDF's (might be able to save pdf's with Docs To Go paid version, not sure cuz they want too much for it for me to try). I can save jpeg, png with no problem. Just press the download button and use pic viewer. Can even forward/share them at that point.
     
  24. DroidRocker

    DroidRocker Member
    Rank:
    None
    Points:
    16
    Posts:
    72
    Joined:
    May 3, 2010

    May 3, 2010
    72
    2
    16
    Broadcasting
    Seattle
    I love my DInc, even though I've had some problems with it. Yeah, the battery sucks, so for about $20 I bought two more and a wall charger...problem solved! I've had the "Low on Memory" in the past and I've had to reset twice, but not since the Froyo update. However, since the Froyo update, the stock e-mail now deletes my mail off the server even though I have it set not to (HTC wrote me back and ARE aware of the Froyo problem).

    I've check around, but what I would love input on is third party mail clients that work for the DInc. I've tried K9...and I can receive my POP mail just fine...but just cannot send it (no matter what port I seem to try), and K9 doesn't give me errors. Until they update Froyo, any good ideas on a mail app? Thanks!
     
  25. slbailey1

    slbailey1 Android Enthusiast
    Rank:
    None
    Points:
    53
    Posts:
    393
    Joined:
    Sep 4, 2009

    Sep 4, 2009
    393
    63
    53
    I don't have any of the listed problems. I have a stock Incredible with Android 2.2 ( I don't like to root) and I don't use a task killer (that caused a LOT of problems). I LOVE my Incredible!!
     

Share This Page

Loading...