Okay, so here's the deal. I love my phone. Anyways, I use it for everyday use. A few weeks ago my lock button was glitching. It went away after a few hours but i literally could not do anything with my phone. It started to do it again yesterday and hasn't stopped since. I have the Samsung captivate. For example.. I cannot do a thing with my lock button. It doesn't work for ME. It will just decide to repeatedly lock on its own and will not stop. Its really annoying and i would like this problem fixed.
If less than 30 days since purchase, exchange it for a new device. If more than 30 days since purchase, but less than 1 year, exchange it for a refurb.
