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Lock-screen problem

Discussion in 'Android Devices' started by Majortom62, Jan 14, 2016.

  1. Majortom62

    Majortom62 Lurker
    Thread Starter

    I'm having problems using any lock method. It won't recognize swipe or produce any inputs for pin/word entries. Can I be more vague. Thanks for any help.
     



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  2. AMOCO

    AMOCO The Computer Guy
    VIP Member

    I would start by resetting the phone:

    Samsung Galaxy S6 screen frozen – Solved It can happen to you on the Samsung Galaxy S6 that you can perform on your screen from now on no more touch inputs. The display is frozen. This is usually a software bug in Android or an installed app from the Google Play Store. If you cannot perform any more touch inputs at your display and otherwise nothing works, then you can usually take out the battery to interrupt the power supply and restart your smartphone. Since the Samsung Galaxy S6 has unfortunately installed a battery which cannot easily be replaced, this approach is no longer possible. But luckily there is a feature on the Samsung Galaxy S6 does just that without to remove the battery. The solution is the so called “soft reset” To start a soft reset on the Samsung Galaxy S6 proceed as follows: Press and hold the Power On/ Off button on your Samsung Galaxy S6 for about 10 seconds. This will now turn off the Samsung Galaxy S6 immediately and then start it again. Subsequently, the Samsung Galaxy S6 can be usedagain as usual, and it is advisable to examine where the crash with the subsequent freezing of the screen comes from.
     

Samsung Galaxy S6 Forum

The Samsung Galaxy S6 release date was April 2015. Features and Specs include a 5.1" inch screen, 16MP camera, 3GB RAM, Exynos 7420 Octa processor, and 2550mAh battery.

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