So my company terminated an employee and took back his S6 active. It was not an amicable separation, so we have the phone, but no access information. Is there any hope of returning the phone to as-new configuration so we can re-use it for someone else? Or is it just a paperweight?
Locked phone from terminated employee
- Thread starter pcardoza
- Start date
Nothing you can do, but Samsung can restore it. Info on Factory Reset Protection (FRP) from Samsung:
http://www.samsung.com/us/support/frp/
"If you can't remember any of your Google Account information, you can send your device, along with proof of purchase, to an authorized Samsung Service Center. Samsung has special tools to reset the phone to factory defaults with no protection enabled."
http://www.samsung.com/us/support/frp/
"If you can't remember any of your Google Account information, you can send your device, along with proof of purchase, to an authorized Samsung Service Center. Samsung has special tools to reset the phone to factory defaults with no protection enabled."
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