Toni Ziegler

Jul 30, 2017
I bought my note 5 and didnt know it was locked. Is thr re anyway to get it unlocked so i can use it w my carrier
I think you have to be the original owner of the device.

Sprint unlocking policy:

Unlocking for Domestic Usage - Sprint will unlock a device from Sprint's network under the following circumstances:

1. The device is Domestic SIM Unlock capable
2. The device must be or have been active on the Sprint network for a minimum of 50 days
3. Any associated Service Agreement, Installment Billing Agreement, or Lease Agreement has been fulfilled including payment in full of any applicable early termination fees or end-of-lease purchase options. Because leased devices are not owned by the user, the end of lease purchase option must be exercised and paid in full before the Domestic SIM unlock is completed.
4. The associated account is in good standing
5. The device has not been reported as lost or stolen, associated with fraudulent activity, or otherwise flagged as ineligible to be unlocked.

For inactive devices, customers must contact Sprint Customer Care to request that their DSU-capable device be unlocked and may have to take steps to perform an over-the-air update to ensure the unlock programming has been relayed to the device.
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