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Looking at attachments in email

Discussion in 'Android Devices' started by troybal, Nov 10, 2009.

  1. troybal

    troybal Member
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    Ok so I got my google mail working and my Exchange account for my email.
    When I first looked at my exchange account I was happy to see that I could open a PPT document. I thought great news! However last night ( 3 days later) I could not open a document for the life of me, it keeps stating "fetching from server". My email stays on the server so its not like that original email was deleted. My gmail account opens up the attachment just fine (did a test) so does anyone know why I cannot open an attachment in my Exchange email (corporate app)?
    Thanks
    TR.
     

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    #1 troybal, Nov 10, 2009
  2. blueyce28

    blueyce28 Newbie
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    Had the same problem but figured out that we need to turn off SSL in account settings. Gl.
     
    #2 blueyce28, Nov 11, 2009
  3. troybal

    troybal Member
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    Thanks! That Fixed me!!!!
    I just do not recall ever messing with these after set up so obviously I had!
    Thanks again!
     
    #3 troybal, Nov 11, 2009
  4. ggans

    ggans Newbie
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    Noob question what is SSL?
     
    #4 ggans, Nov 11, 2009
  5. troybal

    troybal Member
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    #5 troybal, Nov 11, 2009
  6. ggans

    ggans Newbie
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    Thanks I was having the same problem
     
    #6 ggans, Nov 11, 2009
  7. gregbridwell

    gregbridwell Member
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    I have to have both ssl options checked or my email doesn't work. I can't open attachments either. Any idea how I could solve my problem?
     
    #7 gregbridwell, Nov 11, 2009
  8. agphoto12

    agphoto12 Lurker
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    Is there any way to get the attachments without unchecking the SSL? I have to check it in order to set up my email account. Is there something I need to change in my outlook email setup?
     
    #8 agphoto12, Nov 11, 2009
  9. knickerbocker

    knickerbocker Well-Known Member
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    I am having the same issue. I need SSL to connect to server. Exchange support on the Droid has some serious issues. I am DLing Touchdown to see if that will fix things.
     
    #9 knickerbocker, Nov 11, 2009
  10. knickerbocker

    knickerbocker Well-Known Member
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    I downloaded the trial of Touchdown and it has everything I need. I am going to stay with that. It is really nice and offers everything the standard Droid exchange support doesn't (signatures, attachments, pin, remote wipe).
     
    #10 knickerbocker, Nov 11, 2009
  11. agphoto12

    agphoto12 Lurker
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    Thanks for the tip. Too bad we can't just fix the software already on our phones.:(
     
    #11 agphoto12, Nov 11, 2009
  12. knickerbocker

    knickerbocker Well-Known Member
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    True. But this is common among new devices. iPhone did not even support exchange and the Pre had the same issues as the Droid is exchange support.

    I thought Motorola and Google would have learned.
     
    #12 knickerbocker, Nov 12, 2009
  13. jcorreia

    jcorreia Lurker
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    Thanks. Had the same problem, now I'm fixed.
     
    #13 jcorreia, Nov 12, 2009
  14. Dabrador

    Dabrador Android Enthusiast
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    One point of clarification at least in my case. I was having the same problem. I went into Account Settings and then Incoming Settings in my Exchange account. Both boxes at the bottom were checked, 'Use SSL' and 'Accept all SSL certificates'.

    I unchecked the second one and left the first one checked and now all attachments comes through fine.
     
    #14 Dabrador, Nov 12, 2009
  15. ggans

    ggans Newbie
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    I tried unchecking the second SSL choice, my setup will not validate the account after it is unchecked. Same for unchecking both selections.
     
    #15 ggans, Nov 12, 2009
  16. stewp97

    stewp97 Lurker
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    Do you have an SSL Certificate for your domain? That was my problem. As soon as we installed it and unchecked 'Accept all SSL certificates' I was able to view attachments.

    peter
     
    #16 stewp97, Nov 12, 2009
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