Fabapocalypse
Newbie
I have a One V bought sim-free in January of this year from a major UK retailer, running on EE (Orange).
It has always been a bit temperamental as regards text messaging but of late has become nearly unusable. Conversations will not open, message app doesn't open at all, leaves you stuck in the white 'loading' screen forever, etc., etc..
What seems to be a related issue is the 'People' app doesn't want to load either and this is affecting my ability to start new conversations or make phone calls.
Often I get '... has failed to respond. A message has been sent to HTC to allow us to improve our service'.
On contacting HTC I was advised to try taking the battery out! Er...OK... how, since the battery isn't removable. They also advise a factory reset, which I dread because the whole thing just takes so long.
The only thing they offer is that I send the phone back 'for repair', but as I see any number of entries for this issue when doing an internet search, the problem seems to be worldwide with this phone and not restricted to my particular handset. I am loath to send back a phone in perfect physical condition and risk its loss or being damaged when the problem seems to be with the software of the phone. I suspect they will just do a factory reset and send it back.
Living on a tight budget I can't afford to simply replace this phone but its reluctance to perform the most basic of phone tasks (send texts and make phone calls) worries me. Rooting the phone is not something I'm capable of and risks bricking it.
Has anybody had these problems and managed to sort them themselves, or had a successful repair by HTC? Failing that, does anybody have any painless workarounds so that I have a usable phone whilst I save up for a replacement?
Any help appreciated, even corroboration that this problem is not just me but suffered by other One V owners.
It has always been a bit temperamental as regards text messaging but of late has become nearly unusable. Conversations will not open, message app doesn't open at all, leaves you stuck in the white 'loading' screen forever, etc., etc..
What seems to be a related issue is the 'People' app doesn't want to load either and this is affecting my ability to start new conversations or make phone calls.
Often I get '... has failed to respond. A message has been sent to HTC to allow us to improve our service'.
On contacting HTC I was advised to try taking the battery out! Er...OK... how, since the battery isn't removable. They also advise a factory reset, which I dread because the whole thing just takes so long.
The only thing they offer is that I send the phone back 'for repair', but as I see any number of entries for this issue when doing an internet search, the problem seems to be worldwide with this phone and not restricted to my particular handset. I am loath to send back a phone in perfect physical condition and risk its loss or being damaged when the problem seems to be with the software of the phone. I suspect they will just do a factory reset and send it back.
Living on a tight budget I can't afford to simply replace this phone but its reluctance to perform the most basic of phone tasks (send texts and make phone calls) worries me. Rooting the phone is not something I'm capable of and risks bricking it.
Has anybody had these problems and managed to sort them themselves, or had a successful repair by HTC? Failing that, does anybody have any painless workarounds so that I have a usable phone whilst I save up for a replacement?
Any help appreciated, even corroboration that this problem is not just me but suffered by other One V owners.