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Lost ability to edit in Gallery

Discussion in 'Android Devices' started by robit, Mar 25, 2020.

  1. robit

    robit Lurker
    Thread Starter

    Whenever I click the pencil icon to edit, it tells me allow permission in settings. Next to it in blue, the settings do nothing when clicked on.
    There is absolutely nothing I can find in settings>apps>gallery>gallery settings to turn on any permission. In the gallery app info, all 4 permissions are enabled.
    Anyone have an idea where I can find the permission needed?
    Gallery version: 11.0.00.31
    Best regards,

     


  2. Best Answer:
    Post #5 by robit, Mar 26, 2020 (3 points)

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  3. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    try clearing cache for the gallery. did this always happen? or all of a sudden? was it after an update?
     
    MrJavi and marctronixx like this.
  4. robit

    robit Lurker
    Thread Starter

    Many thanks for your reply.
    Yes, I have cleared cache and data too, to no avail. Not sure of the time it happened but recently I did reset app peferences, so it may have happened then. Now when I click on edit (the pencil icon) Just get a popup that says: "To use this feature, you need to allow permission in Settings" As to where that is I can't seem to find out,
     

    Attached Files:

  5. marctronixx

    Moderator

    long press on the gallery icon and tap on the "i" icon. this should take you to the settings of the app. take a screenshot of what your permissions are set to.
     
    ocnbrze likes this.
  6. robit

    robit Lurker
    Thread Starter

    Thanks for your time to reply.

    I have been in gallery settings any which way I could, but nowhere I can find any settings involving editing. Interestingly, I decided to try editing a photo in my tablet (tab s4, still on pie) and as soon as I clicked the pencil icon, it asked me to allow photo editor. Yet, photo editor is nowhere to be found in the system, so I must assume that it is integrated deeply in gallery app. Another interesting thing is that I have no problem editing video. I would even try to reinstall gallery if I knew where to find it.

    Kind regards,

    The answer to enable photo editor was given to me on the community.samsung forum just now. I f anyone suffer with the same issue, the answer is the following:
    Open Settings
    Click Apps
    From the 3 dot menu select "Show system apps"
    Search for Photo Editor
    After clicking on the Photo Editor entry, click on Permissions.
    Ensure that "Storage" is allowed.

    Best regards,
     

    Attached Files:

    taiowa, marctronixx and ocnbrze like this.

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The Samsung Galaxy Note 10 release date was August 2019. Features and Specs include a 6.3" inch screen, 12MP camera, 8GB RAM, Exynos 9825 processor, and 3500mAh battery.

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