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General Lost Apps

Discussion in 'Android Devices' started by mardeemol, Jan 27, 2014.

  1. mardeemol

    mardeemol Lurker
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    Hello! I'm new here. Got a question as I am not familiar with smartphones, and specifically the Tracfone ZTE Valet. My elderly dad bought himself one of these off the home shopping network. I charged it up, registered his account and got him going. Within 5 minutes, he had uninstalled 4 applications. One of them was the Navigate one (had a blue symbol with "N" in the middle). Is there any way to recover these? Called the Tracfone help number.....totally useless and couldn't understand a word they said. I'm in the USA and not sure where they were. Can anyone help? Are these sharable apps that maybe someone could send to his phone?
     

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  2. Brian706

    Brian706 I like turtles!
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    If he was able to delete them, I assume they were not system apps because those usually require the phone to be rooted before you can delete them.

    You can probably find the apps by searching the Play Store.
    Here is a search for "Navigation": https://play.google.com/store/search?q=navigation&c=apps&hl=en

    I saw a couple blue icons with the letter N.


    Alternatively, if you don't mind starting from scratch, you can factory reset the phone. Just go into the phone settings>backup and reset>factory data reset

    This will return the phone to an out of the box state. Depending on what android version the phone is running, the location of the menu item could vary slightly.
     
  3. bummpr

    bummpr Member
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    I have this phone and do not have this Navigation app.

    I also recommend that you DO NOT do a factory reset unless you have lots of time to spend with TracFone technical support...myself and others have had a phone which cannot connect to the Verizon network until some guru at TracFone pulls some magic trick to get your phone back in service.

    Brian706 is right...this should work...BUT it is not always bringing the phone back as operational. YMMV
     
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  4. Capt Pete

    Capt Pete Lurker
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    Are you sure he deleted the apps? Just removing them from the screen does not delete them. If they are still in the Apps drawer just re-drag them to the screen.
     
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