1. Are you ready for the Galaxy S20? Here is everything we know so far!

lost pics

Discussion in 'Android Lounge' started by Jols, Apr 14, 2020.

  1. Jols

    Jols Lurker
    Thread Starter

    I have an S9 that I took pics with and before the phone could back up the pics and videos it was put into a factory reset. How can I get those lost pics? I am reading about root but I am not a savy technology person.

  2. Dannydet

    Dannydet Extreme Android User

    If you have factory reset the device they are gone for good. Unless you were using Google photos, then they would be recoverable
    MoodyBlues likes this.
  3. Jols

    Jols Lurker
    Thread Starter

    I keep reading about recovery software that can retrieve them or root the phone to get access to certain files. Is this not possible?
  4. Hadron

    Hadron Smoke me a kipper...
    VIP Member

    What model s20 have you got? North American Qualcomm-powered models are essentially unrootable.

    Yeah, you'll read about apps that claim to be able to recover photos. All I can say is that it's very hard to find reports of success from people who are independent of the app developers.

    To make it worse, you didn't just delete the photos, you reset the phone. The problem is that the internal storage is encrypted, and the reset also deletes the encryption key. This is good design as far as data protection goes precisely because it makes recovery practically impossible, but in this case that's very bad news (I say "practically" because I'm never going to promise that if your device was important enough for the NSA or GCHQ to throw their full resources at it there wouldn't be a way, but in practice it's beyond the capabilities of any ordinary user, even a computer expert).
    MoodyBlues and Dannydet like this.
  5. Jols

    Jols Lurker
    Thread Starter

    It's an s9 in the USA. sm g960u
  6. Dannydet

    Dannydet Extreme Android User

    Yeah. They're toast.

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