Ok so I ended up with the Eris after a long fruitless fight to try and exchange it. But it grew on me over the last few weeks andI fell in love with a lot of the apps and various features. Still frustrated that it's a pain in the arse to make a phone call let alone hit touch tones while on a call. It has really been frustrating not to do things that any sheap piece of crap will do namely download and use custom ring tones. I've tried downloading from numerous sights and even spent money but the phone acts like nothign has been downloaded and they are neverl isted in the list of ring tones. So today while fighting with the company over other crap I asked about it andthe yreferred me to Zedge.net So okay cool go thorugh find a couple I like and all the phone will do is play the files there is no bloody option anywhere I can find to actually download a ringtone to the phone from a website. Can anyone please help I'm about ready to chuck the htingagainst a wall and be without ap hone for 2 more years.