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General M8 having issues installing apps after reset....

Discussion in 'Android Devices' started by CADman_KS, Jun 14, 2016.

  1. CADman_KS

    CADman_KS Member
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    I had to reset my phone because my phone would not unlock with the PIN and I knew what the PIN was.

    After resetting, I'm unable to install some apps now . Amazon Kindle says it has issues. Microsoft Word AND Excel not only will not install, but don't even show up in the play store. I use Excel DAILY in my work functions, and it is NOT the same as Google Sheets. I must have Excel.

    Anyone have any ideas how to get it back on there???
     

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  2. lunatic59

    lunatic59 Moderati ergo sum
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    Apps won't display if the play store doesn't think it's compatible. Are you sure the reset has you fully logged back in? Open the play store on a PC and see what's listed there for the account. And then try to push excel to your phone from the store.
     
  3. CADman_KS

    CADman_KS Member
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    Thanks for the reply!

    I let the phone go for about two hours. In that time, it updated everything that was on the phone. I then tried to "force" from a PC, and no dice. It says there that both Excel and Word are incompatible with my device.

    How can I find out why it's incompatible?, and if there's some other way that I can force it in there???
     
  4. KOLIO

    KOLIO Guest
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    Try this,it's safe,from the good people @ Android Police:
    https://www.apkmirror.com/apk/microsoft-corporation/
    https://www.apkmirror.com/apk/microsoft-corporation/excel/
     
  5. CADman_KS

    CADman_KS Member
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    KOLIO likes this.

HTC One M8

The HTC One M8 is the Taiwanese company's flagship phone for the first half of 2014. It built on its predecessor with an upgraded 5-inch 1080p display, Snapdragon 801 processor, 2GB of RAM, 32GB of internal storage, and an UltraPixel rear Duo Camera.
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