Help Mail app won't let go of 200MB!

[smichelsen]

After using the default mail app for over a year to check a couple of email accounts, my EVO started complaining about a lack of space. I found that the mail app was hogging 200MB! In the process of trying to fix this I deleted all the mail, removed the mail accounts, disabled the mail app, and played with a variety of cache-and-memory cleaning apps. The 200MB is still somehow being taken up!

How can I free up all this memory? I cannot install anything more into this phone until I do!

Thanks,
Steve

 

[Mikestony]

Do you have any text messages that have not been deleted?

You could also try to uninstall any updates to apps, then redownload the apps with the current updates in them.

I assume not that all email apps are deleted from your phone based on what you said correct?

 

[smichelsen]

Do you have any text messages that have not been deleted?

You could also try to uninstall any updates to apps, then redownload the apps with the current updates in them.

I assume not that all email apps are deleted from your phone based on what you said correct?

Hi Mike,
- I have a "few" text msgs on my phone - a couple hundred, tops.
- I will look at uninstalling updates to apps, but nothing shows as using a lot of space - only the mail app, which SHOULD show as using none!
- The "factory" mail app is the only one installed.

Android assistant reports:
RAM free: 98MB
ROM free: 15MB

Every app that could be moved to the SD card, has been moved.

Of course when I go to my Sprint store the only option they offer is to wipe the phone and start fresh. Ugh.

 

[Mikestony]

In your "manage applications", can you go to the email app and clear cache and clear data? Or have you done that already?

 

[smichelsen]

At "manage applications -> all", I selected "Mail" and re-enabled it. Right now the "Clear data", "Move to SD card", and "Clear cache" buttons are all grayed out. I do not have any mail accounts set up on it currently; maybe that's why? BUT Mail is at the top of the sort with 201MB.

"Data" lists 201MB, "Cache" lists 0.00B, "Application" lists 0.00B

FWIW it's mail verion 2.00.000.356670.651

 

[Mikestony]

Is is still syncing? Go to menu/settings/accounts & sync.
Is your email account still there and syncing?
Maybe click on the account and then remove it.