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Support Mail In Rebate Problems

Discussion in 'Android Devices' started by Eric1392, May 18, 2010.

  1. Eric1392

    Eric1392 Member
    Thread Starter
    5

    May 2, 2010
    9
    0
    5
    Student
    Erie, PA
    My mail in rebate experience:

    I sent everything in, receipt, UPC label from box, etc. Got a nice little postcard from Verizon saying that my rebate could not be processed because I was "missing" the label from the box that had those numbers on it. So I called the 800 number for the rebate center. Yesterday the man I spoke to was very nasty and told me nothing could be done because I did not make a copy of the label (even though I have the box in my hand with the hole where it was cut out AND a copy of the receipt). So I called again today expecting to have to speak with a supervisor. I explained that I know for sure that I sent it in, and whoever opened the envelope must have lost it. The lady was very nice, spoke to her supervisor for me, and came back and told me they will let the rebate go through as a "one-time courtesy"

    This is why I hate mail in rebates. Anyone else have stories about their Incredible rebate?
     

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  2. Bundy

    Bundy Well-Known Member
    43

    Mar 31, 2010
    250
    44
    43
    So the problem is you're getting your rebate? If that's a problem, you could just give it to me instead. :p
     
  3. Eric1392

    Eric1392 Member
    Thread Starter
    5

    May 2, 2010
    9
    0
    5
    Student
    Erie, PA
    In the end you're right, I am getting my rebate so there is no problem. My point is that they are always such a hassle.
     
  4. IncrediblyCool

    IncrediblyCool Well-Known Member
    18

    May 8, 2010
    57
    10
    18
    i just ordered today so i will send mine when the phone comes
     
  5. brettlewis

    brettlewis Well-Known Member
    68

    Nov 3, 2009
    867
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    68
    Arizona
  6. AHanks12

    AHanks12 Well-Known Member
    38

    May 4, 2010
    220
    12
    38
    Virginia
    No problems here. I sent all the required documents and got my debit card within 2 weeks. I wonder how many times Verizon does that and the customer doesn't fight it. Hmmm....
     
  7. DroidPower

    DroidPower Well-Known Member
    58

    Nov 10, 2009
    270
    13
    58
    I had no problem with the rebate, i received it in about 3 weeks, i never understood the whole rebate thing. Putting the pressure and hassle of filling out paper work and cutting the bar code, then mailing it in and wait for your money.

    Wouldn't be nice to have that all done at the verizon store where you purchase the phone, or just give the customer the rebate at purchase and stop all that filling out, cutting and waiting.

    Hey... why make it easier on the customer, that wouldn't be right.
     
  8. nyngbld

    nyngbld Well-Known Member
    36

    Apr 8, 2010
    170
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    36
  9. amarryat

    amarryat Well-Known Member
    43

    Apr 18, 2010
    365
    41
    43
    MA
    Probably why they do it. Lots of people will either give up in cases like yours, or forget to mail it in, or not bother. I bought mine at Best Buy so no rebates to deal with. However I just filled out a rebate form for an update I got one of the kids a couple of weeks ago. Always nervous about not getting it, but so far that hasn't happened to me.
     
  10. ctc

    ctc Well-Known Member
    43

    Apr 8, 2010
    281
    30
    43
    That is why I bought mine online. Instant rebate!
     
  11. nyngbld

    nyngbld Well-Known Member
    36

    Apr 8, 2010
    170
    4
    36
    i got mine at best buy also; new two year contract not retail. however if i punch in my purchase date and UPC on the website, it says i can still get a rebate...
     

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