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Major issues following Android update

Discussion in 'Android Devices' started by Jmdt83, Jan 18, 2016.

  1. Jmdt83

    Jmdt83 Lurker
    Thread Starter

    Hi everyone.
    I'm New here so apologies if this has already been asked.
    I received a new Android update on my G3 Saturday night. The update crashed multiple times and in total took about 11 hours.
    Since the update a number of my apps have completely stopped working, including Google Play Services. All I get is a blank white screen when I try to open them. Also the phone is suddenly extremely slow.
    Can anyone suggest a fix for this, I'd rather not have to factory reset but can if it means my phone works again.

    KOLIO likes this.

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  2. KOLIO

    KOLIO Guest


    Sorry to hear about the issues arising post-update.
    Equally so regarding your rather-nots,but,it's a practice a good number of us perform,resetting & starting over,especially if the update is a major one (KitKat to Lolliopop | Lollipop to Marshmallow,etc....).

    It's not as painful if you have a good plan to back-up those things you wish to keep (Pictures/Text Messages/Contacts/Music/Videos/etc) & put back on your device after the factory reset.
    My back-up needs are few,I use one or two accounts to upload/backup my keepers.
    As for all-in-one backup plans,I'm certain there's a lot of choices out there.

    This one comes highly recommended:

    Or,give the OEM LG PC Suite a try:
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  3. Jmdt83

    Jmdt83 Lurker
    Thread Starter

    Hi thanks for the response.
    I've already backed up so I guess I will have to restore factory settings this time.
    Fingers crossed that fixes the issues.
    KOLIO likes this.
  4. bolski

    bolski Android Enthusiast

    Use the LG backup tool. Backup all your apps and such to your external SD card if you have one.

    If not, then back it up to your internal memory (if you have room) and then copy them down to your PC before you to a reset.

    Then you can restore the apps and settings. You can also backup up media, etc.

    Just go to Settings->Backup & Reset->LG Backup Service->Backup & Restore->Back up Data.

    Then you can factory reset and then copy the backup files back to your phone.

    And this tool works for unrooted devices, which is awesome for those that do not root or cannot root.

    All other backup tools require root in order to restore app settings since it has to write to the /data/data partition, which is not accessible without root.

LG G3 Forum

The LG G3 release date was June 2014. Features and Specs include a 5.5" inch screen, 13MP camera, 2/3GB RAM, Snapdragon 801 processor, and 3000mAh battery.

June 2014
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