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Support Major Sound Problem

Discussion in 'Android Devices' started by Lyall, Apr 19, 2011.

  1. Lyall

    Lyall Lurker
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    Hey all, so I've had my Samsung Galaxy Ace for all of 2 hours and have been left with a problem. I went to settings > sound settings > phone ringtone and was just browsing through all of the different tones when suddenly my sound cut out. Now I have absolutely no sound at all unless I'm in a call with someone then I can hear their voice.

    So yeah, I can't hear a ringtone, any dialtone settings, music, nothing.. I'm not on silent mode and I've tried a full factory reset, any ideas? Surely the speakers can't be broken as its brand new.:(
     

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  2. sbnaul

    sbnaul Well-Known Member
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    settings > sound > volume > increase media and notification volume...
     
  3. Lyall

    Lyall Lurker
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    Yeah, I've tried putting all those sliders on maximum and still nothing, really can't think what it could be.. Thanks anyway.
     
  4. Lyall

    Lyall Lurker
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    More info: All sound works fine when I have the headphones plugged in. Do you really think the speakers are broken after an hour of use?
     
  5. sbnaul

    sbnaul Well-Known Member
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    there arent any more settings for sound... u can tell this to ur dealer or go to service center... :)
     
  6. pujitjuneja

    pujitjuneja Well-Known Member
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    Speakers are damaged when your phone falls from a height or there is a problem in the circuit, either way please check with your dealer
     
  7. d4z

    d4z Lurker
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    my fone the same sending it back to virgin mobile for repair they say they had loads sent back so take it back to the shop or network u got it from
     
  8. 2n3866

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    I bought a Samsung Galaxy Ace and a few hours of use the speaker suddenly the sound cut out . So I have absolutely no sound at all unless I'm in a call with someone then I can hear their voice or when I use the ear phone.

    I also, reset the cell phone and the problem still.

    If some one found a solution, please let us know.
     
  9. vivacious5632

    vivacious5632 Lurker
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    its due to the problem in the ringer. i got it fixed from a samsung service center.
    its a very small part which will be replaced...
     

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