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Support Mandatory voicemail update?

Discussion in 'Android Devices' started by jeffreymo, Nov 24, 2010.

  1. jeffreymo

    jeffreymo Lurker
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    I keep getting a message that a mandatory update is now available, but when I try to download it, I get a message stating "general failure. Please try again later." The phone is rooted, and I assume that this is what is causing the failure. So my questions are, what happens if I do not download the update, and what can I do to stop recieving the message? it seems to pop up everytime I recieve a text.
    TIA.
     

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  2. edp

    edp Android Enthusiast
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    idk what happens if you don't dl it, but i'm rooted and running custom stuff, and i was able to upgrade just fine. maybe just try again, and it'll work. i think the only thing the upgrade does is add the ability to add the msg transcribe feature that sprint is trying to push, but i use google voice, so i already get that, for free. fail on your part sprint.
     
  3. RTan

    RTan Well-Known Member
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    Try to download over the WiFi. It sounds like your device data session is not working on 3G.
     
  4. ovrrdrive

    ovrrdrive Android Expert
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    The di06 and di07 updates have come down that way and you're right you can't get them when you're rooted. You can manually get part of it though if you go into 'check for updates' and let it complete. Usually once it fails it stops bugging you though. Weird.
     
  5. itsall4tay

    itsall4tay Newbie
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    It will not install once it is downloaded for me, but I am still on 1.5. Does anyone know how to install this, or stop Sprint from continually sending notification about upgrade?
     
  6. knightprincess13

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    I havent seen this update. also, i'm a newb. what is a rooted device?
     
  7. dabeastro

    dabeastro Lurker
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    Rooted. General failure with everything I've tried. Heading to xda to see if somebody has an answer or workaround. When will these providers realize that WE own our phones?
     
  8. ovrrdrive

    ovrrdrive Android Expert
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    Try SDX Developers. Last time I was on XDA there wasn't much moment support...
     
  9. oldsmoboat

    oldsmoboat Member
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    Any fix for this? I am having the same problem on my rooted Evo.
     
  10. HeadlessPonch

    HeadlessPonch Android Enthusiast
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    Updated fine on my Moment with RF1.9.3. Declined the free trial.
     
  11. Jo_795

    Jo_795 Newbie
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    This issues happened to me and was fixed at the SDX forums here is the link provided to fix the issue.

    voicemail update?
     

Samsung Moment

The Samsung Moment was one of the first Android Phones with a slideout keyboard.

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