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Support [Market] Download unsuccessful

Discussion in 'Android Devices' started by Shampue, Sep 10, 2010.

  1. Shampue

    Shampue New Member
    Thread Starter

    Jun 17, 2010
    Running into an issue with one of our corporate HTC Incredibles.
    We have other Incredibles without issue so I am thinking this one is defective as I just picked it up yesterday.

    When I go to the market to update or install a new app, the download animation shows on the taskbar for a moment then goes away. When I go into the market to check on the downloads, the apps show a black status bar and will not download.

    I've rebooted, hard-booted, canceled downloads and tried re-installing the apps. All with the same results. Every app I try to install and every app I try to update (google maps for example) will start then immediately say "Download Unsuccessful"

    Any suggestions? This user is going on a 2 week business trip starting tomorrow and I would really like for him to have a working phone, thanks!


  2. Was the Wifi turned on? Maybe just try over 3G if you haven't already.

    I have seen the black "download" bar when trying to use the wifi for data. This is one of my bigger complaints about Froyo. I have done a factory reset and still nothing.

  3. iowabowtech

    iowabowtech root@android:/ #

    May 2, 2010
    Making the Establishment nervous
    I second the above advice. I've had that work a few times on market install fails. Not saying it cures the overall problem but for the short term anyway...

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