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Market refunds problems..

Discussion in 'Android Lounge' started by G.Armour, Oct 29, 2010.

  1. G.Armour

    G.Armour You know you want to.
    Thread Starter

    I am having a problem, I noticed when I purchase an app and refund because of various reasons, the order shows canceled in my Google account and I get an email stating that I have not been charged but it shows the charge on my bank account and I never get the refund. Anyone else ever notice this? How can I get my money back?
     


    #1 G.Armour, Oct 29, 2010

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  2. sitlet

    sitlet Banned

    If they charged your account, they should refund it back within 2-3 days. If not, good luck getting any help from google. I spent hours trying to get help, and they basically told me they cant help me.
     
    #2 sitlet, Oct 29, 2010
  3. G.Armour

    G.Armour You know you want to.
    Thread Starter

    I've always thought if you refunded within 24 hours you wouldn't even be charged. Is that not the case?
     
    #3 G.Armour, Oct 29, 2010
  4. sitlet

    sitlet Banned

    Thats what I thought too, but its always possible they can charge your card when you purchase it.
     
    #4 sitlet, Oct 29, 2010
  5. G.Armour

    G.Armour You know you want to.
    Thread Starter

    Then what's the point of having a refund button if they don't honor it?
    I went back through all of the times I've refunded and noticed that I've always been charged but never refunded.
     
    #5 G.Armour, Oct 29, 2010
  6. Martimus

    Martimus One bite at a time...

    I guess this is yet another reason why PayPal support in the market will be an improvement over Google market (assuming it ever gets implemented).
     
    #6 Martimus, Oct 30, 2010
  7. G.Armour

    G.Armour You know you want to.
    Thread Starter

    Paypal would be an awesome addition.
     
    #7 G.Armour, Nov 14, 2010
  8. lordofthereef

    lordofthereef Android Expert

    Hate to say it, but this is why I use "other means" of testing an app. If it's worth it I will buy it. If not, it gets trashed and I am happy I never spent the money.
     
    #8 lordofthereef, Nov 15, 2010
  9. G.Armour

    G.Armour You know you want to.
    Thread Starter

    Yeah but some apps, you can't find" other ways" to try them out..
     
    #9 G.Armour, Nov 18, 2010
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