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Support Mass storage error

Discussion in 'Android Devices' started by haeaznboiyoung, May 20, 2011.

  1. haeaznboiyoung

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    I searched for an hour before I finally gave in and signed up to ask lol

    I see people saying you need to press "USB connection" then "mount" in the notification window but sometimes I don't even get that button in my notification window. And when I do, I press it, the little android person comes up with a button below saying connect instead of asking me to mount. When connected, F drive shows up but gives me the insert disk message when I clcik to open it.

    Can anyone help? Or does anyone know how to reinstall the mass storage drivers? It connects fine via the firmware update and media connection way.
     

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  2. zuben el genub

    zuben el genub Android Expert
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    I haven't seen Mount. Mine does give me the option of mass storage so I just press connect. Could your card be defective? Or maybe the connections dirty? Write protection will let you see what's there but nothing else, usually.
    What happens if you try putting your card in a reader? Ativa among others has USB readers that will hold the mini SD with no adapter.
    I'd try checking the card in a reader first. Cheapest way to start.
     
  3. haeaznboiyoung

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    Doesnt the media connection let you see the files off your sd card? Or are those files stored on my phone instead? And for what its worth, when i connect thru mass storage i get a notification saying that my sd card is being prepared. Also, im only seeing one drive instead of two
     
  4. zuben el genub

    zuben el genub Android Expert
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    I can see my card with either method. I meant take the card out of the phone and use a reader.
    I just had a screwup where an SD card for a camera decided it was write protected without my flipping the little switch thing that physically prevents overwriting the card.
    Some software had stuck that write protect on there - You could have downloaded something that is disabling the read. If you can't read it using a separate reader, then the card is bad. The card would read/write/delete in the camera.
    If you can see the card using Samsung software, then transfer everything off and format the card. Then transfer back and see if you can read it.
    You can get the drivers from Samsung or maybe there is a link here.
     

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