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Support MAY have fixed "stuck in airplane mode" problem

Discussion in 'Android Devices' started by mcdevin1973, Nov 12, 2010.

  1. mcdevin1973

    mcdevin1973 Member
    Thread Starter
    15

    Nov 24, 2009
    22
    0
    15
    For those of you familiar with this problem, it's when your Moment's signal bars displays an "x" but is stuck in AIRPLANE MODE. When you hold down the END button to pull up the 3 item menu you see this (note that it says AIRPLANE MODE IS ON):

    Silent Mode
    (Sound is ON)

    Airplane Mode
    (Airplane Mode is ON)

    Power Off

    So I battery pulled the phone...didn't work. I then did the VOLUME UP/CALL/END button hold down trick to bring up the root menu and did the Master Reset (which took my phone back to stock + wiped out all of my apps and data so BACKUP YOUR PHONE FIRST):

    Firmware: 2.1-update1
    Baseband Version: S:M900.8.OS.DI06
    Kernel Version: 2.6.29
    Build Number: ECLAIR.DJ07

    ...didn't work

    I then went into the root menu again and did the REBOOT, still nothing

    I then proceeded to get mad and hit the phone a few times and BANG, the signal came back and has been back since (2 days running).

    Is there something in the hardware configuration I can change to fix this lock-up issue? If I open up the phone, is there something I can do to fix this? Please someone help...obviously my solution won't last as a fix
     

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  2. SoulTerror

    SoulTerror Well-Known Member
    88

    Feb 18, 2010
    724
    48
    88
    Male
    Help Desk Manager
    North Carolina
    I've never had a reboot not fix the issue when I had it.
     
  3. ovrrdrive

    ovrrdrive Well-Known Member
    163

    Dec 18, 2009
    1,215
    389
    163
    If hitting the phone fixed it you have a short or loose connection in your phone. Take it back and swap it out for another one.
     

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